Our Commitment
At CNYHHN, our mission and values guide every aspect of our services:
To provide person-centered care by coordinating resources and services for individuals with chronic health conditions
Every day, we strive to connect individuals to the care and community support they need to live healthier, more independent lives. Our approach ensures that healthcare providers, social services, and community organizations work together seamlessly to improve health outcomes for those who need it most.
Our Core Values
At CNYHHN, we are driven by four core values that shape our work and define our culture:
Understanding
We meet individuals where they are, recognizing the unique challenges they face. Our care managers take the time to listen, support, and advocate for each person’s health and well-being.
Integrity
Trust is the foundation of care. We operate with honesty, transparency, and accountability, ensuring that our services are ethical, compliant, and always in the best interest of the individuals we serve.
Resiliency
We empower individuals to overcome challenges and build sustainable, long-term health solutions. Our programs provide the tools and support necessary for individuals and families to thrive.
Appreciation
We recognize and value the efforts of every person and partnership that makes our mission possible. From care managers to community partners, we appreciate the dedication it takes to improve lives.
How Our Mission & Values Shape Our Work
Health Home Care Management
We provide comprehensive care coordination for individuals with chronic conditions, ensuring they receive medical, behavioral, and social support.
Community Partnerships
We collaborate with care management agencies, managed care organizations, and local partners to ensure individuals have access to the best possible care.
Specialized Programs
Our core programs: Connected Community Schools, FACT, RIYS, Resiliency Project, and Care Management Agencies (CMA)—are designed to create long-term, meaningful change in the lives of families and individuals.
We encourage you to learn more about our leadership team and partners who help drive our mission forward.
Join Us in Making a Difference
At CNYHHN, our mission is more than words—it’s a commitment to making healthcare and support services more accessible, effective, and person-centered.
Whether you’re looking for care management services, partnership opportunities, or ways to get involved, we invite you to contact us to learn more about how we can work together to improve lives in our community.