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Family Advocate Connections Team (FACT)


Your Family, Your Voice.


What is Family Advocate Connections Team (FACT)?

FACT is not a program but, rather a personalized plan and strategy to help individuals and families who have complex needs receive early access to coordinated services to resolve personal concerns and family issues.


Your Family, Your Voice.

This strategy, and our efforts to deliver it, will be based on a “whole family “approach. This is listening to the needs of the families, treating them as partners and to harness their own resourcefulness to build supportive community networks

FOR MORE INFORMATION about our services or how to send a referral, contact our Site Coordinator at 315.335.1612.

After 4:30 on Saturday & Sunday,

call Toll Free: 1.800.860.1350


You can also email

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