Coordinating Comprehensive Care for Individuals in Need
At Central New York Health Home Network (CNYHHN), our Care Management Agencies (CMAs) play a critical role in coordinating healthcare, social services, and behavioral health support for individuals with complex medical and social needs.
Through our network of trusted CMAs, we ensure that individuals receive personalized, integrated care management that improves health outcomes and enhances quality of life.
What is a Care Management Agency?
A Care Management Agency (CMA) is a community-based organization that partners with CNYHHN to provide Health Home Care Management services. Care Managers work closely with individuals to:
Develop a customized care plan tailored to their medical and social needs
Connect them to healthcare providers, behavioral health specialists, and social services
Ensure ongoing follow-ups and coordination between different care providers
Advocate for housing, employment, education, and financial stability resources
Who Can Benefit from CMA Services?
CMAs serve individuals who:
-
Not sure if you qualify?
Visit our Eligibility page to learn more.
Services Provided by CMA's
CNYHHN’s network of Care Management Agencies offers:
Health Home Care Coordination
- Connecting individuals to medical, behavioral, and social support services
- Assisting with appointments, transportation, and follow-ups
Behavioral Health & Substance Use Support
- Linking individuals to mental health counseling, substance use treatment, and recovery programs
- Providing crisis intervention and peer support resources
Housing & Community Resources
- Linking individuals to mental health counseling, substance use treatment, and recovery programs.
- Providing crisis intervention and peer support resources.
Family & Youth Services
- Supporting children, youth, and families in need of advocacy and specialized care.
- Connecting to programs like Connected Community Schools, FACT, and RIYS
Our CMA Partner Network
CNYHHN collaborates with 30+ Care Management Agencies across 10 counties, ensuring comprehensive service delivery throughout Oneida, Cayuga, and surrounding regions.
Become a
CMA Partner
If your organization is interested in partnering with CNYHHN as a Care Management Agency, reach out to us today to explore collaboration opportunities.
Get Started with a Care Manager Today
Our dedicated Care Managers are ready to help you navigate the healthcare system and connect you with the resources you need.
1. Find Out If You Qualify
The first step in receiving Care Management services is determining if you meet the eligibility criteria for Health Home enrollment.
2. Submit a Referral Form
If you or a loved one qualifies, the next step is to submit a referral form so we can match you with a dedicated Care Manager.
3. Speak with a Care Manager
After your referral is processed, a Care Manager will be assigned to you. Your Care Manager will:
- Work with you to create a personalized care plan tailored to your health and social needs
- Assist in scheduling doctor’s appointments, mental health support, and community services
- Provide ongoing support and check-ins to ensure you’re receiving the care you need
